Privacy policy

The data controller is RGL S.R.L. Personal data provided by guests is processed to manage requests, reservations, payments, stay-related communications, administrative and tax requirements, and legal obligations. Processed data may include name, surname, contact details, booking information, payment information and identification data or documents required for guest registration with the competent authorities. Data may be processed through booking platforms, payment systems, management software and service providers supporting the property with technical, administrative or accounting services. Data is retained for the time necessary to manage the stay and for the periods required by tax, administrative and public security regulations. Within the limits provided by applicable law, the data subject may request access to personal data, rectification, deletion, restriction of processing or objection to processing. For privacy-related requests, guests may contact the property at: chianalea31@gmail.com